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  • Home
  • About Us & Our Services
    • Colleen Beard, BCPA
    • Senior Care Management & Patient/Resident Advocacy Services
    • "Beyond Driving with Dignity" Self-Assessment Program
    • Our GoFundMe Directory Campaign
    • CareSpotlight In the News >
      • Heights Observer June 2018
      • GoFundMe Campaign Featured
      • "Beyond Driving with Dignity" Professional
      • Heights Observer Dec 2017
    • Contact Us
  • Resources
    • Resources of the Week
    • Aging & Elderly
    • Living with Disabilities
    • Living with Disease & Illness
    • Resources for All
    • Prescription Drug Resources
  • List of Supporters
  • National Issues of Note
    • Sheltered Workshops Closing
    • The "Community Living" Crisis for Individuals with Developmental Disabilities
    • Direct Care Professionals Need Pay Increase
    • Involuntary Discharges from Nursing Homes
    • Revised Federal Nursing Home Regulations
  • Testimonials
  • Spotlight Products
    • Mobility
    • Telephones and Accessories
    • Emergency & Caregiver Alert Devices
  • SHINE ON! Inspiring News & Stories
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The National Consumer Voice for Quality Long-Term Care
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The Consumer Voice is a leading national voice representing consumers in issues related to long-term care, helping to ensure that consumers are empowered to advocate for themselves. They are a primary source of information and tools for consumers, families, caregivers, advocates and ombudsmen to help ensure quality care for the individual. 

Locate an Ombudsman

It is so important to know your local/state ombudsman and advocates if you/loved one are receiving long-term care and/or services.

To know your rights as a patient or family, report abuse, neglect or any significant issue/situation, please use this convenient map to locate an ombudsman and make your voice heard!

The National Consumer Voice for Quality Long-Term Care was formed as NCCNHR (National Citizens’ Coalition for Nursing Home Reform) in 1975 because of public concern about substandard care in nursing homes. The Consumer Voice is the outgrowth of work first achieved by advocates working for Ralph Nader and later for the National Gray Panthers. Elma Holder, NCCNHR founder, was working with The Long-Term Care Action Project of the Gray Panthers when she organized a group meeting of advocates from across the country to attend a nursing home industry conference in Washington, DC. At that meeting, representatives of 12 citizen action groups spoke collectively to the industry about the need for serious reform in nursing home conditions.
The consumer attendees were inspired to develop a platform of common concerns and motivated to form a new organization to represent the consumer voice at the national level. Most of the original members had witnessed and endured personal experiences with substandard nursing home conditions.

Click here for their resources for family members.



Check out CareSpotlight's other "Resource of the Week"!
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Check out CareSpotlight's general "Resources" page
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Phone: 216-659-5519
Email: [email protected]


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